{"id":144827,"date":"2025-02-10T19:43:15","date_gmt":"2025-02-10T19:43:15","guid":{"rendered":"https:\/\/www.stickcol.com\/servizi-per-i-clienti\/"},"modified":"2025-03-25T16:41:44","modified_gmt":"2025-03-25T16:41:44","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.stickcol.com\/en\/services\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-wayh&#8221; back_image=&#8221;141746&#8243; back_position=&#8221;center bottom&#8221; parallax=&#8221;yes&#8221; overlay_color=&#8221;color-wayh&#8221; overlay_alpha=&#8221;35&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;273708&#8243; back_color_type=&#8221;uncode-palette&#8221; overlay_color_type=&#8221;uncode-palette&#8221; row_height_pixel=&#8221;400&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;1100&#8243; uncode_shortcode_id=&#8221;141607&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;fontsize-338686&#8243; uncode_shortcode_id=&#8221;194173&#8243;]Choose our services for a successful bonding![\/vc_custom_heading][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; bottom_divider=&#8221;gradient&#8221; inverted_device_order=&#8221;yes&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;158822&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;327424&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;151535&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;101074&#8243;]Menu Servizi[\/vc_custom_heading][uncode_list larger=&#8221;yes&#8221; icon=&#8221;fa fa-minus2&#8243; uncode_shortcode_id=&#8221;120065&#8243;]<\/p>\n<ul>\n<li><a href=\"https:\/\/www.stickcol.com\/en\/services\/commodity-sectors\/\">Commodity Sectors<\/a><\/li>\n<li><a href=\"https:\/\/www.stickcol.com\/en\/services\/geographic-areas\/\">Geographic Areas<\/a><\/li>\n<li><a style=\"color: #ea5b2b;\" href=\"https:\/\/www.stickcol.com\/en\/services\/customer-service\/\">Customer Services<\/a><\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;3\/4&#8243; uncode_shortcode_id=&#8221;484410&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; text_height=&#8221;fontheight-357766&#8243; uncode_shortcode_id=&#8221;181493&#8243;]Stick Col srl is able to enjoy continuing high levels of customer satisfaction because it knows how to assist its customers in meeting the needs posed \u2013 and sometimes imposed \u2013 by markets.[\/vc_custom_heading][vc_custom_heading text_size=&#8221;h3&#8243; text_height=&#8221;fontheight-357766&#8243; uncode_shortcode_id=&#8221;210161&#8243;]Thus Stick Col srl offers its services as a collaborator for any and all new aims and necessities that may arise from the creative ideas of businesses.[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;139996&#8243;]<strong>Customized productions:<\/strong><br \/>\nBoxes, bags, logos, and colors: any Stick Col srl product can be customized.<br \/>\nAsk us about the feasibility of a project you have in mind: we\u2019ll be happy to discuss the possibilities with you.<br \/>\nWe can turn your raw materials into slugs, granules, mini-sticks, and more.[\/vc_column_text][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;183786&#8243;]Our <strong>laboratory<\/strong> is available for analyzing your samples and for <strong>adhesion<\/strong> and <strong>gluing<\/strong> tests on the materials you suggest.[\/vc_column_text][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;198691&#8243;]The laboratory is also the heart of the research and design activities for new formulations and the testing of new raw materials. New products are developed both on the basis of customer requests and Stick Col\u2019s desire to render hot-melt glue increasingly more versatile and suitable for every solution.[\/vc_column_text][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;3&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;5&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;158004&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;760002&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;6&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221; uncode_shortcode_id=&#8221;775063&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;10\/12&#8243; uncode_shortcode_id=&#8221;400306&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;198625&#8243;]Our in-house laboratory is the heart of our research and development.[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;fontsize-338686&#8243; uncode_shortcode_id=&#8221;226363&#8243;]The perfect match:<br \/>\nour experience at the service of your gluing needs.[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;2\/12&#8243; uncode_shortcode_id=&#8221;180920&#8243;][\/vc_column_inner][\/vc_row_inner][vc_separator sep_color=&#8221;&#8221; uncode_shortcode_id=&#8221;131089&#8243; sep_color_type=&#8221;uncode-solid&#8221; sep_color_solid=&#8221;#c6c5c0&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;90&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;sm&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;170130&#8243;][vc_icon position=&#8221;left&#8221; title_aligned_icon=&#8221;yes&#8221; icon=&#8221;fa fa-cogs&#8221; icon_color=&#8221;accent&#8221; background_style=&#8221;fa-rounded&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;600&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Customized productions&#8221; link=&#8221;|||&#8221; uncode_shortcode_id=&#8221;211900&#8243; icon_color_type=&#8221;uncode-palette&#8221;]Formulations, packaging, labeling, diameters and lengths as per the customer\u2019s requests.[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;90&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;sm&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;523406&#8243;][vc_icon position=&#8221;left&#8221; title_aligned_icon=&#8221;yes&#8221; icon=&#8221;fa fa-share-square-o&#8221; icon_color=&#8221;accent&#8221; background_style=&#8221;fa-rounded&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;600&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Production Toll manufacturing&#8221; link=&#8221;|||&#8221; uncode_shortcode_id=&#8221;948825&#8243; icon_color_type=&#8221;uncode-palette&#8221;]With raw materials chosen and supplied by the customer.[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;90&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;sm&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; link_to=&#8221;|||&#8221; uncode_shortcode_id=&#8221;581465&#8243;][vc_icon position=&#8221;left&#8221; title_aligned_icon=&#8221;yes&#8221; icon=&#8221;fa fa-flask&#8221; icon_color=&#8221;accent&#8221; background_style=&#8221;fa-rounded&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;600&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Research and Development&#8221; link=&#8221;|||&#8221; uncode_shortcode_id=&#8221;138347&#8243; icon_color_type=&#8221;uncode-palette&#8221;]To always offer our customers the best and most innovative technologies.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;90&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;sm&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;103996&#8243;][vc_icon position=&#8221;left&#8221; title_aligned_icon=&#8221;yes&#8221; icon=&#8221;fa fa-leaf&#8221; icon_color=&#8221;accent&#8221; background_style=&#8221;fa-rounded&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;600&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Respect for the Environment&#8221; link=&#8221;|||&#8221; uncode_shortcode_id=&#8221;541734&#8243; icon_color_type=&#8221;uncode-palette&#8221;]Control, selection and monitoring of the raw materials used.[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;90&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;sm&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;3&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;153328&#8243;][vc_icon position=&#8221;left&#8221; title_aligned_icon=&#8221;yes&#8221; icon=&#8221;fa fa-compress&#8221; icon_color=&#8221;accent&#8221; background_style=&#8221;fa-rounded&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h2&#8243; text_weight=&#8221;600&#8243; 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